FAQs

 WHAT'S THE DIFFERENCE BETWEEN PLUG-IN AND CORDLESS MODELS?

The plug-in version only works when plugged into a standard outlet. The Cordless model includes a rechargeable lithium iron phosphate battery so that you can place your Market anywhere.

HOW LONG DOES THE MARKET'S BATTERY LAST?

The Market Cordless battery can last between 13 hours and 2 weeks depending on if Power Saving is enabled, whether a stock index or a cryptocurrency is being tracked, and how often it updates. 

HOW DOES THE MARKET CONNECT?

The Market uses WIFI to connect to internet to get market data. 

HOW DO I CONTROL MY MARKET?

You use the free August & Wonder app for iOS or Android to set up and configure your Market. 

DOES THE MARKET NEED THE APP TO WORK?

No. Once you have set up and configured your Market, it will work independent of the app. So no matter where your phone is, or if it's off, your Market will still tilt depending on what is happening in the markets. 

WHAT MARKET INDICES CAN THE MARKET TRACK?

  • S&P 500 (SPY)
  • Dow Jones Industrial Average (DIA)
  • NASDAQ 100 (QQQ)
  • Russell 2000 (IWM)
  • Nikkei 400 (JPXN)
  • MSCI UK (EWU)
  • Euro STOXX 50 (FEZ)
  • Dax (DAX)
  • Shanghai (ASHR)
  • Hang Sen (EWH)
  • NIFTY 50 (INDY)

Note that indices are tracked by following the ETF (in parenthesis) that closely tracks the index.

WHAT CRYPTOCURRENCIES CAN THE MARKET TRACK?

Bitcoin
Bitcoin Cash
Ethereum
DASH

HOW OFTEN DOES THE INDEX AND CRYPTOCURRENCY DATA UPDATE? IS THE DATA REAL TIME OR DELAYED?

The data The Market tracks refreshes every minute. You can choose to have your Market update at different intervals:

  1 minute
  5 minutes
10 minutes
15 minutes
30 minutes
  1 hour

Longer update intervals help The Market's battery last longer between recharges. 

DOES THE MARKET REQUIRE A SUBSCRIPTION?

No, The Market does not require an ongoing subscription. We think we are all a little over subscribed these days. 

CAN I HAVE THE MARKET TRACK MY OWN STOCKS OR PORTFOLIO?

Not yet! This may be a feature we offer going forward as a software/app update 

HOW LONG WILL IT TAKE ME TO GET MY MARKET?

Currently, we are due to start shipping to our first owners the week of September 17th and will continue to ship to our backlog of orders through the end of September. If you are ordering today, estimated assembly and shipping of your Market will be early October. 

WHAT ARE THE TECHNICAL REQUIREMENTS?

  • WiFi connection (2.4ghz)
  • iOS or Android device
  • Apple App Store or Google Play account (to download control apps)

WHAT IF I HAVE MORE QUESTIONS?

We'd love to talk with you! Please contact us and we'll get back to you as soon as we can.